You may return items within 14 days of receiving your order.
Eligibility for Returns
To be eligible:
- Item must be unused and in original condition
- Must be in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged items (not due to our error)
- Items returned after 14 days
Refunds
Once your return is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to your original payment method
Shipping Costs
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for a replacement or refund.
Order Cancellation
Orders can only be canceled within 24 hours of purchase.
Contact Us
For returns or questions: 📧 support@calmoera.com